Every wallet transaction shows a status so you always know where it stands.
🇮🇳 India only — this section applies to India (IN) accounts.
What each status means
- Submitted — the transaction has been initiated and is on its way.
- Pending — it's being processed. Some payments (like UPI) usually resolve within seconds.
- Success — completed. A transaction or UTR number is shown for your records.
- Failed — the transaction didn't complete. No money is deducted for a failed transaction.
Filtering your transactions
In your wallet, you can filter transactions by All, Failed, Pending, Compliance, Approved, and Rejected to quickly find what you're looking for.
If a transaction stays Pending far longer than expected, or you see a deduction for a Failed one, contact support with the transaction number.